Free Fed ex shipping on every order
We’re proud to offer FREE FedEx® shipping on every order within the US and to 43 international countries.
Our Shipping Methods
After your item has been packaged, it will be shipped and delivered free via one of the following carriers and methods.
FREE FedEx Ground® – All orders under $250
FREE FedEx 2Day® – All orders from $250 under $1,000
FREE FedEx Priority Overnight (if east coast Fed Ex 2Day)® – All orders $1,000 and above
FREE USPS Priority Mail® – APO / FPO Shipments
FREE FedEx International Priority® – All international shipments
Shipping to APO and FPO Addresses
Jade by Nikolai will ship any order under $25,000 to an APO / FPO address. Jade by Nikolai ships all APO & FPO orders via USPS Priority Mail. For more information on shipping to APO / FPO addresses,
International Deliveries and Arrival Times
All international orders will be shipped, with no additional charge, via FedEx International Priority®. Please note that the arrival times listed on the Web site apply to U.S. shipping addresses only. Estimates of the international shipping delivery times can be provided by one of our Jade by Nikolai Consultants at jadebynikolai.com or +1-855-524-0609. For more information about international shipments, including important information about import duties and taxes, please view our International Shipping Policies.
Signature Requirements For Delivery
If your delivery is over $1,000 we require a signature for delivery regardless of any waivers you have from FedEx®. If your delivery is under $1,000 and shipped FedEx Priority Overnight®, FedEx® may require a signature. These requirements are for your protection. If you would like to arrange delivery to a FedEx® location call one of our customer service agents at 800-242-2728.
Check Your Order Status:
To check the status of your order any time, seven days a week, view your Order Status.
To view the countries we ship to, please visit our International Shipping page.
Below are estimated arrival times after your order has been shipped. These estimates include transit and customs clearance time. Actual delivery may vary.
Estimated arrival times
China 2-4 Weeks
Guam 3-6 days
Hong Kong (SAR) 3-6 days
Japan 4-9 days
Macau 4-7 days
Mexico 3-8 days
New Zealand 6-12 days
Northern Mariana Islands 5-7 days
Puerto Rico 1-4 days
Singapore 3-6 days
Taiwan 3-7 days
United Arab Emirates 7-14 days
United Kingdom View
US Virgin Islands 1-4 days
APO/FPO 5-10 days
Free Gift Packaging
Appraisals on all pieces